Lots of articles, courses, and modules recently on “critically consuming information” or “becoming a more responsible digital citizen.” These are very noble goals, absolutely — but I wonder how many people care to actually pursue them.
Here’s a good new piece from Marcus Buckingham of ADP about all this stuff, and he frames it up right near the top — ultimately, the erosion we’re seeing here is one of trust:
According to a recent global study of 25,000 workers by the ADP Research Institute the single most powerful driver of resilience and engagement is trust. When you completely trust your colleagues, your team leader, and your senior leaders, you are far more likely to give your best, to feel you belong in your organization, to stay with your company, and to say your strengths are being called upon every day.
And yet today, according to this same global study, only 7% of us feel this level trust in our lives. This is the lowest we’ve ever seen.
This shouldn’t necessarily be surprising — organizational trust has been declining for a minute, largely because of horrific priority management. Overall trust numbers have been down for years, and CEO trust is hardly any better.
But here’s the question: does anyone really care?