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The Work Factors Ye Seek For Good Teams
This shouldn’t be as hard for managers and executives to create as it’s become.
Even though no one seems to understand their success with living, breathing people — instead attributing it to cash or hand or KPIs or margins or some other BS — Google has long been one of the ‘best places to work’ and is often lauded for how it deals with employees. They’ve got this new ReWork site — which is partially helping to promote the book of their HR head, Laszlo Bock — and one cool aspect of the site is that they give some insights into their processes.
Despite what a lot of executives at companies think, people issues are important. Your products and services make you money, yes. Your processes allow for that money to be funneled in properly and keep the rank-and-file at bay from the big dogs, yes. But people work on the things that make you money, from production to marketing to PR to IT to whatever else, so you need to understand how to treat employees the same way you treat customers. Most high-level people in organizations don’t understand this, and instead run around screaming breathlessly about revenue forecasts. That’s life.
Here’s another potential tipping point in the next 15–20 years of work, right? Some companies are going to start competing on the idea of People…