People are hideously bad at managing their inboxes. Comically so.

I’ve never really understood how bad most people seem to be at email, from “getting to Inbox Zero” to “actually responding to an email with some degree of context to what needs to be done next.” Don’t even get me going on post-meeting action items.

Here’s the basic deal with email, best I can tell:

• It’s everywhere: … and it’s…