Cognitive reappraisal: Good for the human, bad for the company

We’re going to use this article and this paper to briefly frame up “cognitive reappraisal,” which is the strategy of re-framing distressing situations to move past the negative emotions they engender. Lest you think we’re going to go down some Woke Rabbit Hole of “Owning Your Trauma,” no, that’s too heady of a post for Mondays.